JOB DESCRIPTION
The Plastic Surgery Hospital provides unrivaled, world-class surgical and patient care, meeting a long-standing need for a center of surgical excellence in the region. The hospital features state-of-the-art facilities where patient and surgical needs are meticulously mapped to ensure next-level, premium care. High standards are embedded in the hospital's DNA, offering five-star care tailored to meet the unique needs of every patient while providing an optimal environment for surgeons and clinicians to operate.
When staff and patients feel safe, heard, and comfortable, recovery is faster. This philosophy drives The Plastic Surgery Hospital to place their needs as the highest priority.
The hospital specializes in high-quality surgical treatments of outstanding excellence in an environment designed to support both patients and practitioners.
The team seeks an experienced CQC Registered Manager / Operations Manager to provide leadership and management to help the hospital achieve its goals in a quality-driven, efficient, safe, profitable, and effective working environment, while fostering a motivated, happy, and committed team.
General Principles of the Role
- Positively promote Plastic Surgery Hospital at all times.
- Drive and develop new services within the facility.
- Act as the CQC Registered Manager for the facility.
- Exhibit expertise in business development and growth.
- Maintain and enhance existing 5-star services.
- Advance high-quality patient experiences.
- Take initiative on team-related issues.
- Collaborate with the Clinic Director for decision-making.
- Foster a positive and constructive atmosphere.
- Continuously review and implement clinic policies.
- Lead the team effectively.
Hospital Operations Manager/ Registered Manager Key Responsibilities Business Development
- Maintain, develop, and market both new and existing services.
- Create relevant marketing and promotional materials.
- Promote the clinic through events such as open evenings.
- Develop opportunities for new specialties to join the hospital.
- Liaise with local NHS ICBs and Foundation Trusts for growth opportunities.
- Handle contract negotiations for new services.
- Manage admitting rights for new surgeons.
- Ensure marketing practices adhere to regulatory standards.
- Manage payroll and maintain accurate records.
- Drive financial performance through revenue growth and cost control, tracking metrics like profit margins and patient numbers.
- Work with accountants to keep practice accounts updated.
- Oversee billing and ensure accurate financial reporting.
- Monitor procurement and inventory.
- Act as the Registered Manager for CQC compliance.
- Understand and fulfill regulatory requirements.
- Lead the creation and maintenance of clinic policies.
- Ensure comprehensive evidence collection for CQC needs.
- Conduct and monitor audits effectively.
- Oversee health and safety measures in collaboration with staff.
- Conduct risk assessments and manage findings.
- Maintain infection control and a safe working environment.
- Ensure fire safety measures are in place and risks are managed.
- Maintain high standards of hygiene and cleanliness.
- Manage operational aspects of the building, including security, access, and maintenance.
- Oversee compliance with relevant equipment and facility legislation.
- Coordinate with contractors and suppliers as needed.
- Oversee recruitment and personnel management, ensuring compliance checks are completed.
- Provide staff training and development.
- Conduct appraisals and manage HR policies effectively.
- Maintain comprehensive records for staff and visiting clinicians.
- Coordinate staff leave and cover arrangements.
- Generate performance reports and project activity.
- Chair and participate in key meetings.
- Keep staff informed on policy changes and actions.
- Monitor performance metrics and implement improvements.
- Participate in the on-call rota as needed.
- Minimum 3 years as a Senior Manager or Hospital Manager in a private surgical facility.
- Proven expertise in business development and growth.
- Preferred: Existing CQC Registered Manager (not essential).
Recommendations:
Heath Recruit Network have a fantastic Recommendation scheme that we offer to all candidates. We offer a £200 voucher for a variety of businesses for each successful recommendation/referral.
Contact Details:
If you would like to be considered for this exciting opportunity, please contact Tom Stock direct on 020 3800 1852 . Alternatively apply for the role with your CV to get the ball rolling!
Health Recruit Network are a trusted supplier of NHS and Private healthcare services. We supply work to Registered General Nurses (RGN), Mental Health Nurses (RMN), Learning Disabilities Nurse (RNLD) and Healthcare Assistants (HCA). We are one of the fastest growing recruitment agencies in the UK and supply Nationwide. Health Recruit Network are acting as an employment agency in relation to this vacancy.