Triage RVN (Non - Clinical) 

  • Location

    Shrewsbury

  • Sector:

    Veterinary Nurse (RVN)

  • Job type:

    Permanent

  • Salary:

    £27000 - £29000 per annum

  • Contact:

    Matt Goatman

  • Contact email:

    mattg@healthrecruitnetwork.co.uk

  • Contact phone:

    020 7193 4003

  • Job ref:

    TR-JOB-33012

  • Published:

    about 18 hours ago

  • Expiry date:

    2024-11-14

  • Startdate:

    2024-11-04

Triage RVN (Non - Clinical) - Admin - £29,000
Location: Shrewsbury
Salary: £27,000 - £29,000 per year
Job Type: Full-time, Permanent
Hours: 40 hours per week, Monday – Friday, 08:00 - 17:00. No weekends or on-call requirements.
Are you a qualified Registered Veterinary Nurse (RVN) seeking an exciting opportunity beyond the traditional clinical setting? We have the ideal role for you! We are looking for a Triage Nurse to support our Client Services team in Shrewsbury. In this vital position, you will ensure the smooth operation of our front-of-house services, maximising diary efficiency and triaging patients upon arrival.
Key Responsibilities:
  • Triage Support: Assess and prioritise incoming patients to ensure timely and appropriate care by the correct team.
  • Front Desk Coordination: Collaborate closely with the reception team to streamline all aspects of client services.
  • Line Management Responsibilities: Oversee 5 reception team members, providing support and training while conducting regular one-on-one meetings.
  • Diary Management: Ensure appointment diaries are efficiently booked under the correct workstreams to maximise client and pet throughput.
  • Communication: Act as a liaison for external referrals coming into the clinic.
  • Call Handling: Answer incoming calls from pet owners.
  • Pharmacy Assistance: Assist with repeat prescription inquiries as required.
  • Administrative Tasks: Handle non-clinical administrative duties related to patient care and case management, including assisting with insurance claims and debt management.
What We Are Looking For:
  • Experience: Ideal for an advanced nurse (2 years qualified or more) wishing to transition away from clinical work while maintaining a passion for client care and management.
  • Skills: Strong clinical triaging ability, attention to detail, and excellent organisational skills.
Benefits:
  • 6 weeks holiday, including bank holidays.
  • CPD funded to certificate level.
  • 52 weeks of sickness benefit and access to a free employee assistance program after the qualifying period.
  • Enhanced maternity and paternity package.
  • Contributory pension scheme.
  • RCVS and VDS fees paid.
  • Access to counselling support, including mental health, financial, and life counselling after 12 months of service.
  • Cycle to work scheme.
  • E-Car scheme.
If you are ready to make a difference in the veterinary field while enjoying a supportive work environment, we would love to hear from you!
Commutable from:
  • Telford
  • Oswestry
  • Whitchurch
  • Shrewsbury
  • Market Drayton
  • Newport
Apply using the reference JOB-33012!

Health Recruit Network are a trusted supplier of NHS and Private healthcare services. We supply work to Registered General Nurses (RGN), Mental Health Nurses (RMN), Learning Disabilities Nurse (RNLD) and Healthcare Assistants (HCA). We are one of the fastest growing recruitment agencies in the UK and supply Nationwide. Health Recruit Network are acting as an employment agency in relation to this vacancy.